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Damages

We make every effort to make sure our  ZIPIT bag are in perfect condition when they arrive on your doorstep. Still, on rare occasions imperfections happen. That’s why we offer such a great warranty.

Have a damaged bag? Here’s what you can do

If you purchased your ZIPIT bag on this site, fill out the form below.

 If you purchased you ZIPIT bag somewhere else, the best way to get a replacement is to take it back to the retailer. If you have any trouble returning it there, fill out the form below and we’ll see how we can help.

What You Need to Know

  • Please check our Limited Lifetime Warranty to see if your Zipit product qualifies for return or replacement.
  • Processing warranty claims takes approximately 7-10 days from the day we receive them.
  • Sorry, shipping charges are non-refundable.
  • Warranty claims must have photos to be accepted!
  • Refunds are only available for purchases from zipitstore.com.

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